The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • Notice of Nondiscriminatory Policy

    The Encore Music Academy admits students of any race, color, national and ethnic origin to all the rights, privileges, programs, and activities generally accorded or made available to students at the school. It does not discriminate on the basis of race, color, national and ethnic origin in administration of its educational policies, admissions policies, scholarship and financial aid programs and music and other school-administrated programs.



  • Consumer Agreement
  • Families may register and pay:

    By mail
    —send registration form and payment to:

     
    EMA, 461 Pierson Street, Crystal Lake, IL 60014



    On-line at our store

    Fees of $1-$5 are included in the price of tuition for any online purchase. These fees cover the costs of the credit card vendors.

    For classes, payment-in-full is requested one week prior to the start date of the class.

    For choir, tuition may be paid in full along with the retreat fee. A deposit and retreat fee may instead be paid with the remaining balance paid in two payments.

    For private instruction, tuition will be divided into two payments; the first payment due one week before the beginning of the term, and the second payment due week nine of the term.

    Payment-in-full is requested one week prior to the start date for the Summer Term.



  • Return Policy
  • Make-Up and Cancellations

    EMA reserves the right to cancel a session due to low enrollment. If EMA has had to cancel a class/lesson, a make-up class/lesson will be offered. Make-up classes/lessons will not be offered due to student absence.

    Classes/lessons missed due to a student absence are non-refundable. There are no make-ups or refunds for missed rehearsals.

    Withdrawals

    Students wishing to withdrawal must submit a letter in writing to Cynara Pierzina, Executive Director, which is effective the date in which it is written and cannot be made retroactive. Withdrawal requests before the start of a term will be granted a full refund, except for choir deposits (which pay for music and other supplies). Refunds after the first class/rehearsal will be pro-rated and will not be granted after the second class or third choir rehearsal.